Privacy Policy

2. Information We Collect

We collect personal information that you voluntarily provide to us when scheduling a meeting, contacting us through website forms, or requesting information regarding our professional services. This information may include:

• Full Name: To identify you during communications and scheduled meetings.
• Email Address: To deliver booking confirmations, meeting invitations, calendar invites, and direct responses to your inquiries.
• Telephone & Mobile Number: To contact you regarding your scheduled discovery call and, where separate consent is provided, to deliver customer care text messages.
• Company & Professional Details: Such as your business name, role, website, target price points, or market coverage details provided during booking.
• Appointment Details: Preferred meeting dates, times, notes, and topics discussed during scheduling.
• Communications: Records of messages, emails, and form submissions sent directly to Entheios.
• Basic Technical Data: Standard technical information such as browser type, operating system, IP address, and basic usage metrics collected automatically by the website's hosting infrastructure for security and system stability.

3. How We Use Information

We use collected information solely for legitimate business operations and customer care, including:

• Scheduling, confirming, and conducting discovery calls and meetings requested by you.
• Operating our Customer Care SMS program to send booking confirmations, appointment reminders, rescheduling assistance, cancellation assistance, no-show follow-up, and direct answers to meeting-related questions.
• Responding to written inquiries, customer support requests, and contact form submissions.
• Maintaining legal, regulatory, and telecommunications compliance records (including documenting consent and suppression requests).
• Protecting the integrity, security, and operation of our website and services.

4. SMS and Mobile Information

Entheios operates a Customer Care SMS program strictly for individuals who voluntarily book discovery calls and separately consent to receive SMS communications regarding those appointments.

Key terms governing our SMS program:

• Optional Consent: Consent to receive text messages is strictly voluntary and is not a condition of purchasing any product or service from Entheios.
• Message Frequency: Message frequency varies based on your appointment scheduling activity and responses.
• Message & Data Rates: Standard message and data rates applied by your wireless carrier may apply.
• How to Opt Out: You can cancel SMS communications at any time by replying STOP to any text message from Entheios.
• How to Get Help: For assistance, reply HELP to any text message or contact us at contact@entheios.com.
• Appointment Status: Opting out of SMS messages does not automatically cancel a scheduled discovery call; appointment changes must be managed separately.
• Record Retention: Entheios may retain opt-in logs and suppression lists as required to prove compliance and honor opt-out preferences.

Mobile information and SMS opt-in data will never be rented, leased, sold, or shared for advertising, lead generation, cross-context behavioral advertising, affiliate marketing, or cold outreach campaigns.

5. How We Share Information

Entheios does not sell personal information or mobile data. We share information only under the following limited circumstances:

• Operational Service Providers: With vetted vendors who assist in operating our infrastructure (such as calendar scheduling software, email delivery services, hosting providers, and SMS carriers).
• Legal Requirements: When required by applicable law, regulation, court order, subpoena, or governmental request.
• Protection of Rights: When necessary to enforce our legal agreements, prevent fraud, or protect the safety and rights of Entheios, our clients, or the public.

6. Service Providers

We engage third-party service providers to support our operations, including meeting scheduling software (e.g., Cal.com), website hosting platforms, telecommunications infrastructure, and email processing services.

These service providers are bound by strict contractual obligations to process personal data and SMS consent only on behalf of Entheios and solely to deliver the specific services requested. They are prohibited from utilizing your personal data for independent marketing or promotional activities.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including scheduling meetings, responding to communications, and resolving customer support matters.

Additionally, we maintain opt-in records, suppression lists, and transaction logs for as long as needed to satisfy legal, accounting, tax, and telecommunications compliance requirements.

8. Data Security

Entheios maintains technical, administrative, and physical measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction.

While we implement safeguards appropriate to the sensitivity of the information we collect, no Internet transmission or electronic storage method can be guaranteed 100% secure. You provide information at your own risk.

9. Third-Party Services

Our website and scheduling workflows may link to or embed third-party services, such as calendar booking applications or external contact tools.

This Privacy Policy applies solely to information collected by Entheios. We do not control and are not responsible for the privacy practices or content of third-party platforms. We encourage you to read the privacy policies of any third-party service you visit.

10. Your Choices and Rights

Depending on your jurisdiction, you have choices and rights regarding your personal information:

• Access & Correction: You may request access to or updates of the personal data we hold about you by emailing contact@entheios.com.
• SMS Opt-Out: Text STOP to opt out of SMS communications at any time.
• Deletion: You may request deletion of your contact records, subject to statutory retention obligations.

11. Children's Privacy

Our services are intended for business professionals and are not directed to children. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page with an updated “Last updated” date at the top of the policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Entheios LLC: